Our client in Plano, TX Is looking for a Benefit Counselor . The selected candidate will have the following skill set:
Job description:
This position is responsible for answering employee benefits related questions and conducting benefit enrollments within call center environment. Position uses standard scripting to answer incoming calls. Will conduct security checks to validate calls, obtain appropriate information to process benefit enrollments and provide information to assist in making benefit decisions. Attain company quality and production standards.
Duties:
Answering calls about benefits
Escalation of calls in question
Explaining insurance benefits
Explaining open enrollment procedures and policies
Requirements:
College degree or equivalent experience is required.
Knowledge of Microsoft Office and strong keyboarding skills required.
The ideal candidate will possess excellent verbal and written communication skills.
Bilingual in Spanish/English a plus.
Please visit us on the web at http://www.frontlinesourcegroup.com
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Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.