Our Memphis, TN client is looking for a Business Unit Manager. The selected candidate will have the following skill set:
Provide management of company’s activities and functions relating to sales, installation, and modernizing servicing of products within the geographical area assigned for customer acceptance so as to achieve Business Unit strategic and business plan objectives.
Essential Functions: (In order of importance, including only usual duties and responsibilities.)
Develop and execute plans to support implementation of area operations and quality initiatives to achieve strategic plan objectives.
Develop and execute a customer service strategy to ensure positive service and satisfaction with customers.
Develop and maintain strong commercial relationships with key customers and influential industry consultants through personal contact and staff assignments.
Develop and coordinate implementation of region operation’s BDP program for field installation cost improvement goals on each product line by process step objectives.
Administer field installation and service activities for parts inventory, company tools, vehicles and other fixed assets for most cost effective results.
Plan, schedule and assign workload requirements interfacing skill levels of field, marketing and administrative personnel to the needs of the district operation through PMS job elements, activities and performance reviews.
Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers.
Develop and recommend administrative, field and marketing budgets and control expenditures within approved budget objectives.
Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit’s management philosophy and practices.
Develop and execute yearly district business plan in support region and region operation’s financial and non-financial objectives.
Required level of education to perform the essential functions including any specialized education requirements, licenses and/or certificates.
BA/BS Business / Management / Engineering
Possess overall knowledge of product and product application; installation and service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.
Minimum work experience required including any specific job related experience and years of experience, which would serve as acceptable pre-requisites.
Five to seven years in the Elevator industry, or in another service oriented business. Experience managing a full P&L for an industrial company.
Required knowledge of softwares and/or any programs to be used including the level of expertise.
Working knowledge of Microsoft Word, PowerPoint and Excel. SAP experience is preferred.
Nature and complexity of problems required to be solved, and the level of analysis, independent judgment, and planning required to be used.
Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability.
Allocation of human and financial resources for cost effectiveness and customer satisfaction.
Analyze and advise change in sales and field coverage, new products, price realization and competitor’s actions.
Recognizing internal and external changes occurring in business environment and adjusting the resource focus to capitalize on those changes.
Other required skills (i.e., communication, project management, leadership, etc.)
Persuasion is required both internally and externally.
Must have the knowledge, technical and management skills, credibility, and negotiating and communication skills.
Must possess self-confidence to meet the challenges.
Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.