Our Antioch, TN client is searching for a Collections Specialist to start immediately on a temporary assignment.
The Collection Specialist is responsible for ensuring the timely collection of receivables through over 40-day collection calls and preceding calls to debtors to ensure they have the documentation to make prompt payment. To support the Account Executives with initial and ongoing verification calls.
Ensure the asset quality of the portfolio is maintained.
Ensure contact is being made with debtors in a manner likely to;
Maximize collection levels.
Reduce Days o/s.
Identify potential dilution issues or problems with receivable promptly
Ensure portfolio and client targets are met for;
Over 90-day receivables.
Make collection calls on receivables in line with agreed collection program set by Portfolio Manager, this will identify the following categories;
Collection calls to be made on past due invoices (i.e. 40 day+).
Escalated collection activity on watch clients and collect out clients.
Pre-collection calls, namely calls to ensure debtor has documentation in place to make timely payment.
Make consistent and descriptive notes in respect of collection calls.
On identification of potential / actual shortages, disputes, inability / unwillingness to pay or other problems with collectability of receivable to notify Account Executive and Portfolio Manager as appropriate.
Follow up on any payment commitments from debtors.
Prioritize receivables in light of debtor size, debtor performance, past issues, watch client / collect out client status, action points from client/portfolio reviews or as directed by Portfolio Manager / CCO.
Identify and anticipate client facility issues and pro-actively propose solutions to Portfolio Manager as appropriate for implementation.
Ensure optimum call volume is achieved and daily / weekly routines in place to reach operational targets.
Review Credit Policy and ensure is understood and in how role is impacted.
Representing FOF professionally during calls made.
Support Account Executives at peak times with verification calls (i.e. first fundings).
To ensure that best practice is both shared and implemented within FOF.
Strong communication skills.
Experienced in making credit / collection calls and interacting with debtors.
Organizational and scheduling skills essential.
Commitment to customer service.
Ability to work in a participative manner in a team environment.
Work in a fast moving team environment
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.