Frontline Source Group – temporary staffing and direct hire firm – is looking for a Credit and Collections Clerk for our Downtown Austin, TX client on a temporary/contract to possible hire basis.

Job Functions:
Provide first line of customer service for both internal and external customers
Manage the collections email inbox and forward emails to the proper person if it is not something that you can handle.
Handle basic request for inbound phones and emails
Handle address changes for customers
Handle requests for invoices and statements for customers
Maintain W9 forms and provide them as needed to internal and external clients
Process payments as requested
Contact customers directly to collect accounts receivable through telephone, conversations and email correspondence
Receive emails and calls from customers concerning their accounts and resolve/research questions about their billing

Qualifications:
Minimum 3 years experience in customer service preferably with a media company
Experience in processing payments
Experienced in data entry and data management
Understanding of the agency/advertiser relationships
Ability to function independently as well as with a team
Ability to function with minimum supervision
Attention to detail
Problem analysis and resolution
Excellent interpersonal and business communication skills
Computer proficiency: All MS Office products, file transfers
Some college preferred

Please visit us on the web at http://www.frontlinesourcegroup.com

INTERESTED? CLICK HERE TO APPLY!

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States.