Our client in Irving, TX is looking for a Customer Account Specialist for a direct hire opportunity. The selected candidate will have the following skill set:
The work will include, but is not limited to:
Creates and executes T & M quotes, renewal quotes, supports in post consultative function, project work plans and revises as appropriate to meet changing needs and requirements of Customer Account Management and Organizational Development related projects.
Acts as an single point of contact for internal points of escalation with regards to all partners and portfolio accounts
Ensures partner/customer satisfaction is met within the highest standards
Communicates partner/customer key performance indicators and capabilities to the extended team
Manages territory business partner performance issues, concerns, bottlenecks, throughput and constraints
Project Management support of customers and Elite Small to Medium customers and partners
Minimum of 2 years experience as an Assistant Project Manager or Project Coordinator or Customer Manager required
HS Diploma or GED equivalent
Bachelor’s degree preferred but not required
Must be proficient in the Microsoft Office Suite, specifically, Word, Excel, and Outlook
Demonstrate attention to detail and ability to multi-task
Must be motivated, proactive, customer service oriented and have the ability to work towards the common goal of the team
Must be able to handle multiple tasks, complexity, and diversity of customers
In order to speed up the interview process, we invite you to create a video profile for immediate review. “Video Resume” This tool is cutting the number of interviews it takes to get to the offer, so we welcome you to take advantage of this wonderful tool.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.