Customer Service Representative / CSR
Busy law firm located in Denver, CO has an immediate need for a Customer Service Representative / CSR on a contract to possible hire basis.
Company Profile:
Full Service Law Practice
Competitive Benefits Package
Customer Service Representative / CSR Role:
The Customer Service Representative / CSR is responsible for inbound and some outbound calls to obtain necessary information from existing and prospective clients.
Answer inbound calls and assist clients with questions, suggest information about company services and schedule a follow up call with an attorney.
Create, edit and maintain client accounts and update information as needed
Customer Service Representative / CSR Background Profile:
High School Diploma or equivalent
Must have at least 1+ years customer service experience
Bilingual English / Spanish – read, write and speak Spanish fluently is a huge plus
Must be able to pass a background check
Excellent communication skills both verbal and written
Must be computer literate with experience in MS Office
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.
Features and Benefits of Client:
Health Insurance, Vision and Dental
401K
Paid Time Off