Our client in Addison, TX is looking for an Customer Service Representative for a contract to possible hire opportunity. The selected candidate will have the following skill set:
Answer phones and emails
Support new and existing customers with their online orders
Support recipients of gift and incentive cards
Sell products to new and existing customers
HS Diploma and/or GED Equivalent
At least 3 years customer service background
Strong computer/internet knowledge
Customer Service background
Credit/debit, prepaid or gift card knowledge a plus
Sales experiences a big plus
Ability to multi-task and take on additional responsibilities (special accounts/projects) as assigned
Ability to troubleshoot, problem solve and think outside of the box
Successfully Types 45+ wpm
Ability to answer phones
A team player with a positive attitude
Ability to be aggressive “when necessary”
Strong communication skills, both oral and written (formal)
Adapts to frequent changes with the ability to pick up with the change and move forward correctly
Ability to use tools provided to do their job with minimal direction, guidance or supervision
8:00-6:00 M-F with 1 hour for lunch
In order to speed up the interview process, we invite you to create a video profile for immediate review. “Video Resume” This tool is cutting the number of interviews it takes to get to the offer, so we welcome you to take advantage of this wonderful tool.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.