Frontline Source Group  – temporary staffing and direct hire firm – is looking for a Customer Service Representative for our Houston, TX client, located in The Heights, for a contract to possible hire opportunity.

Excellent opportunity to join a rapidly growing manufacturing company as an entry level customer service representative. Because of their rapid growth, this company offers opportunity for advancement in many different areas.

Essential Duties and Responsibilities:
Research customer concerns, provide timely feedback to customers.
Assist distributors, sales, architects and contractors with technical information.
Answer questions regarding ship dates and attempt to expedite if requested. Work with Pool Ship Manager and distributor to combine orders for maximum freight savings.
Responsible for freight claims, remake orders and back-charges. Maintain a data base of field service crews to assist distributors with fix and repair.
Maintain accurate distributor files (sales copies, special pricing information).
Maintain communications with sales people regarding distributor problems, pricing, discounts and other information pertinent to companies and distributors relationship.
Participate in estimating, shop seminars and sales functions including after hour functions.
Maintain professional level in all customer and sales personnel contacts.
This position has the authority to stop action on work until concerns are resolved and to initiate and/or participate in identifying and implementing actions to correct existing and prevent future occurrences.

Requirements:
Previous Customer Service experience is highly preferred
Will also consider administrative experience from construction or manufacturing
2+ years of experience is preferred
High attention to detail
Strong computer experience (MS Office)
Accurate Data Entry
Excellent communication skills

Please visit us on the web at http://www.frontlinesourcegroup.com

INTERESTED? CLICK HERE TO APPLY!

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States.