Customer Service Representative – Houston TX

Please visit our website at www.frontlinesourcegroup.com

INTERESTED? PLEASE CLICK HERE TO APPLY!

Our Galleria, TX client is looking for a contract to potential hire Customer Service Representative.

Responsibilities:
Answer phones
Take and process orders for customers
Respond to a large volume of emails
Provide product information to customers, vendors, and clients
Draft letters as necessary
Handle Return Merchandise Authorization (RMA)
Organize follow up calls and emails as necessary
Create spreadsheets to track returns
Handle discrupencies
Assist with sales calls and sales orders
Create and send email templates when necessary
Manage product and equipment exchanges and returns

Requirements:
1-3 years of customer service experience
Advanced proficiency in Excel, Outlook, Word
Excellent communication skills
High organizational skills and attention to detail

Please visit us on the web at www.frontlinesourcegroup.com

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States and Canada.

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