Frontline Source Group – temporary staffing and direct hire firm – is looking for a Customer Service Representative for our Nashville, TN client on a direct hire basis

Summary: Opens accounts, explains and processes IRA, HSA, and other financial services and correct records by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Interviews customers and sells available financial services:
Savings Accounts
Checking Accounts
IRAs
Certificates of Deposit
Health Savings Accounts
Savings Bonds
Safe Deposit Boxes
Credit Cards
Possesses a working knowledge of all Teller operations
Answers customer questions and investigates and corrects any errors
Presents funds received from customer to Teller for deposit
Sets up business and personal accounts for remote deposit
Opens new accounts
Maintains existing customer accounts
Processes check orders, debit card requests, changes of address, and stop payments
Sets up accounts for online banking
Possesses knowledge of all E-Commerce and E-Corp account setup and maintenance
Ensures daily proof of balancing
Serves as backup to Head Teller
Refers customers to line of business partners
Admits customers to safe deposit box vault 2
Possesses working knowledge of Remote Deposit Setup and Maintenance Procedures
Possesses working knowledge of Mobile Banking Setup and Maintenance Procedures
Responsible for core deposit and small business growth (outside sales)
Possesses knowledge of the Instant Issue Debit Card software (Trism): entering new cards, changing PIN numbers, and completing appropriate logs on a daily basis
Possesses Notary Public certification
Possesses Medallion Stamp certification

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Business Degree or high school graduate

Please visit us on the web at http://www.frontlinesourcegroup.com

INTERESTED? CLICK HERE TO APPLY!

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States.