Frontline Source Group – temporary staffing and direct hire firm – is looking for a Customer Service Representative for our Dallas client on a temporary/contract basis.
Summary of Position:
Accurately, quickly and courteously receive incoming customer telephone calls and extract the maximum amount of essential information in a minimum amount of time.
Accurately and quickly utilize computer systems to verify and/or research data and information to appropriately answer customer questions.
Provide customers with procedural instructions according to policy.
Handle irate customers in a professional manner.
Initiate file maintenance for corrections to customer’s electronic records.
Maintain good rapport with property owners, responding promptly to their requests.
Participate in job-related training sessions and seminars.
Requirements:
High school Diploma Required
1+ years of experience with related experience
Heavy customer service experience
multi line phone system experience
Bilingual preferred
Experience with MS office 2010
Please visit us on the web at http://www.frontlinesourcegroup.com
INTERESTED? CLICK HERE TO APPLY!
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States.