Our Austin, TX client is looking for an Customer Service Representative on a Direct Hire basis.
Responsibilities:
Provide customer service support to our customers including both inbound and outbound calls. Being able to hand difficult calls. Maintaining contact with customers. Audit and enter claims and enter claim data into system. Provide procedural training and information to peers Quality check own work as well as others. It is mandatory to be fluent in English, Spanish and Portuguese
Qualifications:
Need minimum of 2-3 years experience.
Must be able to speak English, Spanish and Portuguese
Strong organizational abilities
Able to prioritize multiple concurrent projects
College degree preferred
Experience in call center environment a plus
Ability to multi-task
Problem solving skills
Please visit us on the web at http://www.frontlinesourcegroup.com
INTERESTED? CLICK HERE TO APPLY!
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.