Our North Fort Worth, TX client is seeking an E-commerce Product Manager responsibilities include working with various business teams on overall Site Health and Enterprise Initiatives. This encompasses management of issues reported and enhancements requested by various teams. The product manager will work closely with the Business team, product managers, and development team on escalated issues, product support, and process improvements.
This position is responsible for analysis and implementation of these issues. The position will be part of a cross functional team and will coordinate closely with multiple Product Development teams. This person must be able to define and prioritize product requirements based on business needs and financial benefit. In addition to defining and managing multiple releases, he or she must ensure that the system meets and exceeds key metrics including cost reduction, website performance, error reduction, manage development cost and schedule, and scalability and business functionality. This position must be able to communicate clearly and with all areas of the company. For example, this person will work with various product managers for all lines of business and product development to define product release requirements, and various stakeholders on determining the appropriate feature set and success metrics. This position will be a part of the Company SiteHealth team which is the team responsible within Company for Centralized Maintenance, Site performance, and is responsible for bug assessment and prioritization. This team will drive a single prioritization of all business unit maintenance and enhancements business needs through implementation
The responsibilities of this position include:
Directing the prioritization and development of maintenance issues and enhancement while coordinating closely with Product Development and Product Management team on implementation.
Monitoring and providing post-implementation analysis of issues resolved
Continue to develop and enhance the SiteHealth program that includes processes and technologies to proactively improve the stability and effectiveness of the site; this is a partnership with technology team.
Accountable for health of product lines through maintenance which will be managed and monitored in the following ways:
Manage an acceptable level of path and checkout bailouts
Manage an acceptable level of defects (urgent, high, medium, low)
Manage and sustain a suitable conversion per product line
Manage operational needs via maintenance
Responsible for valuation of issues prioritized through ROI/Cost impact and is able to participate in analysis that could require in-depth evaluation of variable factors.
Validate system errors and work with technical resources to re-create issues and determine priority of issues and associated fixes
At least 5 years of related experience with at least 2 years experience in a product marketing role.
A BS/BA degree
A passion for delivering a quality product that meet the needs of both users and business partners
Track record demonstrating strong leadership and execution on product plans
Strong problem solving skills
Excellent collaboration skills with a wide variety of internal team members including project team members and senior management
Excellent listening, verbal and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
Excellent presentation skills and the ability to adapt messaging to target audience
Proven ability to work independently in a fast-paced environment, managing several different initiatives simultaneously
Initiative and a ‘self-starter’ attitude, with sufficient flexibility
Desire for a fast-paced environment where organizational skills are essential
Travel related industry experience would be beneficial, but not required
Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.