Help Desk Specialist – Sugarland Texas

Our Sugar Land, TX client is in need of a Help Desk Specialist for a long-term contract position.  This individual will serve as the first tier of hardware and system support for general IT assistance.

Essential Duties and Responsibilities:
Respond to requests from departments to assess and resolve desktop or laptop issues while performing maintenance in a timely manner.
Assist in procurement of new computers and appliance, and then build and configure the products to work with the company’s network.
Perform basic network configuration to support workplace assignments and network expansion.
Assist in the maintenance of the company’s intranet.
Perform initial and periodic Anti-Virus and System Patching functions.
Assist the CIO or Director of IT as necessary.

Qualifications and Requirements:
At least an Associates Degree in IT or equivalent experience.
At least 3 years of experience working with a mid-sized company’s IT group.
Knowledge of Microsoft, Apple, and Linux operating systems.
Knowledge of networking, including IP assignments, gateways, netmasks, and wiring.
Capable of all wiring processes.
Knowledge of Microsoft Office Suite, Anti-Virus programs, and various terminal emulators.
Experience with ticketing programs – HEAT is a plus.
A+ and Network+ certifications preferred. 

Please visit us on the web at


Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States and Canada.

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