Our Lake Charles, LA client is seeking a Medical Collections & Billing Specialist for a contract opportunity.
Provide collection/reimbursement services. This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities, while adhering to all client, state and federal guidelines. The ability to work effectively with all types of people and resolve issues is critical. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work process for the active AR unit as well as the Bad Debt unit.
Provide effective collection services, ensuring the successful recovery of accounts.
Document and update patient account information in collection software system.
Handle inbound patient account calls promptly and professionally, providing assistance and resolution to account inquiries, issues and requests.
Make an accurate decision when identifying non-self-pay accounts by transferring accounts to appropriate work unit and documenting account information to the collection system.
Perform research and analysis of account issues, and strives to resolve problems timely and accurately.
Submit written formal appeals based on account analysis and contract review.
Reviews and analyses all contract for accurate account determinations and resolutions.
Seeking a candidate who is skilled at both commercial (insurance) and government (medicare and Medicaid) collection and billing, but will consider candidates who are only strong on the government side.
High school diploma with three years’ experience performing collection functions in a healthcare or patient care environment.
Solid understanding of healthcare collections and reimbursement practices required.
Strong knowledge of appeal guidelines specific to state and plan statutes.
Contract interpretation with ability to identify contractual discrepancies and rectification.
Possess strong analytical and research skills
Must be able to work in a fast paced environment
Excellent written and communication skills
Experience in receivables management systems utilized for electronic billing and collections for a Hospital business Office setting
Must have working knowledge of CMS rules and regulations related to billing, collections and compliance
Must pay close attention to detail and very organized
In order to speed up the interview process, we invite you to create a video profile for immediate review. “Video Resume” This tool is cutting the number of interviews it takes to get to the offer, so we welcome you to take advantage of this wonderful tool.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.