Frontline Source Group  – temporary staffing and direct hire firm – is looking for a Medical Collections Specialist for our Nashville, TN client on a temp to possible hire basis.

Summary:
Provide collection/reimbursement services. This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities, while adhering to all client, state and federal guidelines. The ability to work effectively with all types of people and resolve issues is critical. Patient and client satisfaction is essential.

Description:
Provide effective collection services, ensuring the successful recovery of accounts.
Document and update patient account information in collection software system.
Handle inbound patient account calls promptly and professionally, providing assistance and resolution to account inquiries, issues and requests.
Perform research and analysis of account issues, and strives to resolve problems timely and accurately.
Submit written formal appeals based on account analysis and contract review.
Reviews and analyses all contract for accurate account determinations and resolutions.
Act as liaison between clients and physician offices to relay or obtain pertinent information/documents for billing of claims

Requirements and Qualifications:
2+ years’ insurance collections experience with physician’s billing
Must possess a strong knowledge of Benefits (EOB)
Strong knowledge of appeal guidelines specific to state and plan statutes.
Computer proficiency in MS Office Word and Excel
Self-starter; can initiate and perform tasks without continuous direction
Ability to develop and maintain rapport with patients
HS Diploma or GED and some college is preferred

Please visit us on the web at http://www.frontlinesourcegroup.com

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Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States.