Our Los Angeles, CA client is seeking a Field Engineer. This position will require assembly and troubleshooting of commercial servers, routers, storage units, peripherals and other components to include printers. With his/her technical and analytical skills make equipment perform according to OEM standards and customer requirements. The FE completes all assigned tasks including installs, moves, additions, or changes as required.

Responsibilities:

Respond to services requests 24x7x365 as part of an on call rotation in order to meet and exceed contract SLA requirements

Must collaborate with Global Call Center to accept service orders and to provide updates and service order closings (travel time, parts, mileage etc)

Adhere to all safety guidelines

Must be able to travel to customer sites during normal business hours and any other time required

Complete service requests as scheduled

Ensure availability of customer data in compliance with security policies

Perform installation/updates to equipment as assigned

Maintain his/her service orders with the call center

Completes and/or assists with special projects as assigned by management

May also be preparing job orders for your specific account or as assigned

Requirements:

5 to 10 years experience or more

AIX training and background in server environments

IT degree and/or technical certifications and/or experience preferred

Sys Admin experience a plus

IBM Certified and or Licensed (Mainframe, Blade Server, and Storage) IBM Z-Series Hardware Platform

Strong analytical and problem solving skills as well as written and oral communications

Ability to work independently with minimal management supervision

Should be self-motivated and a team player, with strong multi-tasking skills and work ethic as well as be flexible and adaptive

Must be a quick study in all aspects of our business

Must be customer oriented

Insured and dependable transportation

5 years* experience in IT production environments

IBM P Series, Storage and Networking skill sets

Definitive Field Service Experience

Ability to achieve total customer satisfaction professionally regardless of circumstance
Please visit us on the web at www.frontlinesourcegroup.com

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Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, Tennessee, and Arizona, with locations in: Austin, Dallas, Fort Worth, Plano, Houston Galleria, West Houston, Sugar Land, The Woodlands, Nashville, and Phoenix.

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.