Our Nashville, TN client is looking for Payment Processor on a temporary basis.
Position is responsible for posting incoming electronic and/or paper check payments in accordance with the processing logic established by client and/or as indicated by the customer to ensure the highest level of efficiency and accuracy. Also to provide excellent customer service when assisting customers regarding their payments and/or questions regarding their account.
Process all payments received either electronically, paper checks received in house or by lockbox in priority order on a daily basis at the direction of management in an accurate and timely manner.
Accurately enter updated and/or new bank account information requested by customers into processing system
Handle incoming calls in a call queue to assist customers with any problems or questions regarding their payments and provide excellent customer service
Provide feedback to management or lead person of any suspected customer/system inaccuracies
Demonstrate ability to work in fast pace environment and ability to multi-task efficiently
Any other projects/tasks assigned by manager
High School Diploma or GED Equivalence
9000 KSPH or better
Working knowledge of Microsoft Word and Excel
Ability to document, analyze and resolve problem situations accurately and promptly in a professional manner
Ability to communicate effectively and professionally with other departments and outside customers
Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.