Frontline Source Group – temporary staffing and direct hire firm – is looking for a Provisioning Specialist/IT Assistant for our Plano client on a contract to possible hire basis.
General Job Functions:
The selected candidate will need to ensure that phone and internet service to remote locations is available and in working order utilizing a high level of customer service satisfaction through the prompt resolution of problems.
Summary of Position:
Take incoming computer “help-desk” calls and determine the type of support needed and input into problem log
Coordinate phone and data line service for new communities (sales offices and construction trailers) for all markets.
Maintain a positive and professional working relationship with phone provider account representatives in order to escalate service issues.
Develop and maintain a positive working relationship with internal and external customers.
Other duties as assigned
Requirements:
High School Diploma required.
College Degree preferred.
2 years of customer service or general office experience in a professional work environment is preferred.
Strong organizational skills and detail oriented required.
Ability to multi-task.
Able to clearly communicate (written and oral).
Lotus Notes experience a plus.
Proficient in MS Office (Word, Excel, etc.) required.
Strong internet skills required.
Strong customer service skills required.
Please visit us on the web at http://www.frontlinesourcegroup.com
INTERESTED? CLICK HERE TO APPLY!
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States.