Our Nashville (Green Hills), TN banking client is looking for a Senior Customer Service Rep to join their team on a contract to hire basis. Must have banking experience.
Deliver outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing.
Resolve account service issues and respond to client inquires promptly and effectively.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
Drive efforts in the branch to identify and implement a positive overall client experience.
Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
Proactively educate clients on utilizing available access channels (i.e. ATM, Online and Telephone Banking).
Continuously learn new and existing products through sales aids (features, benefits, fees, etc.).
At least 2 years in a Customer Service role in a banking setting
High school diploma, GED or equivalent relevant experience (12 months cumulative work experience in teller role) required. Recent teller experience preferred
Strong banking and customer service experience
Sales, cashier or other money-handling experience desire
Client service orientation
Excellent verbal and written communication skills
VERY professional in appearance in demeanor
Basic computer skills:
1 year of Teller experience required
2 plus years of banking customer service required
Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.