Our Houston, TX client located in the Galleria area is in immediate need of a contract Senior Systems Engineer.

SUMMARY
The Sr. Systems Engineer reports to the IT Service Delivery Manager and will be primarily responsible for the escalation resolution and advanced troubleshooting of Windows Server 2003/2008 hardware, operating system and application issues.  Additionally, the Sr. Systems Engineer will have the ability to build, understand, and troubleshoot basic network configurations.

ESSENTIAL FUNCTIONS & RESPONSIBILITY

  • Provide advanced support service on escalated tickets by identifying and resolving technical problems working with team members to resolve server-related hardware and operation system issues
  • Serve as a final internal escalation point for all Windows Server and Application Issues, by engaging appropriate vendors/manufacturers (e.g. Microsoft, HP) after deploying all existing skills and research abilities
  • Bring all advanced user issues to full resolution in a timely manner in accordance with contract Service Level Agreement (SLA)
  • Design, engineer, configure, assemble and support server hardware (HP, Dell, SuperMicro) based on the needs of the environment and demands on the server.
  • Design, engineer and implement all aspects of a Windows network; prepare high-level executive summary as well as complete, detailed equipment manifests
  • Design, engineer, install, configure, and maintain on-site backup hardware and software systems that complete mission critical nightly backups.
  • Engineer, install, configure, and administer / maintain all aspects of Windows 2003/2008 Operating Systems, including Active Directory (Advanced), Terminal Services, Exchange Server, MSSQL Server, Permissions/Security, and other server-based applications
  • Create knowledgebase articles to explain advanced problems and recommended solutions

SKILLS

  • Strong written communication skills for updating tickets
  • Ability to multi-task, prioritize and work in high-pressure situations
  • Ability to make quick, logically sound decisions based on user needs, environment capabilities,  and technical knowledge
  • Extensive experience installing, supporting, troubleshooting and recovering server hardware issues including RAID arrays
  • Windows design skills with extensive expertise in Active Directory and Exchange Server
  • Experience with Microsoft Server consolidation, clustering, and network architecture projects
  • Hands-on experience installing, supporting, troubleshooting, upgrading and migrating Microsoft Exchange Server 2003/2007; (2010 experience desirable)
  • Extensive experience installing, supporting and troubleshooting Enterprise backup systems on Windows Servers such as Symantec BackupExec, CommVault or Microsoft Data Protection Management
  • Experience with VMware (vSphere) and Citrix XenApp or XenDesktop
  • Experience with application of virtualization and storage solutions
  • Experience with basic functionality of MSSQL including maintenance plans and backups
  • Expertise in administration of common SmartPhones functionality (iPhone, BlackBerry, Android) in an enterprise environment
  • Working knowledge of Cisco network support and troubleshooting (CCNA desirable)
  • Passion for excellence, integrity, results, and professionalism

REQUIREMENTS

  • 5+ years supporting Windows servers; service desk experience desired
  • Post secondary technical education
  • Microsoft Certified Systems Engineer (MCSE) Certification
  • Willingness to work irregular hours and participate in a weekly rotation with 24 hour responsibility
  • Valid Driver License
  • Willingness to attend position-related seminars, classes and testing to complete certification
  • Ability to speak, pronounce, and communicate clearly in English to users at all levels
  • Ability to lift up to fifty pounds, bend, and use hands in a repetitious motion for at least 8 hours per day

Please visit us on the web at www.frontlinesourcegroup.com

INTERESTED? CLICK HERE TO APPLY!

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, Tennessee, and Arizona, with locations in: Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land, The Woodlands, Nashville, and Phoenix.

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States and Canada.