Frontline Source Group – temporary staffing and direct hire firm – is looking for an Account Services Representative for our Plano, TX client on a Direct Hire basis.
This position will assist with all areas of the account management process, including pre-renewal questions to helping clients make payments.
Interacting with customers on the phone and via email to assist in all aspects of their account renewal.
Maintaining relationships with current customers and removing any obstacles they have to renewing their account.
Assisting the Account Services Director with projects, reporting, quoting and upgrading accounts.
Providing exceptional customer service
Handling billing inquiries
Providing price quotes
Adjusting account services
Renewing, cross-selling and up-selling accounts
High School diploma required, college degree or some college preferred
3-5 years experience in sales, client support, or account services
Contract renewal experience highly preferred
Outstanding written and verbal communication skills
Excellent customer service skills
Ability to multi-task with accuracy
Detail-oriented with superb follow-up skills
Billing and collection experience is a plus
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States.