Our client in Weatherford, TX Is looking for a VoIP Engineer/Architect. The selected candidate will have the following skill set:
The VoIP Engineer/Architect’s role is to coordinate strategies for defining, deploying, and maintaining the company’s in-house IP telephony voice communication architecture and its associated network connections and component hardware. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all VoIP/IP-PBX telephone systems and services, both internally and those integrated with Internet-based services. Also, the VoIP Engineer/Architect’s mandate will be to maintain SLAs for all organizational IP telephony applications.
This position has the ability to be flexible on a telecommute schedule.
Strategy & Planning
Design and support VoIP infrastructure and its associated software, including IP-PBXs, call management systems, voice mail, and interactive voice response.
Select, deploy, and utilize appropriate tools for reporting and routing of IP telephony traffic on the network.
Acquisition & Deployment:
Collaborate with systems engineers/architects for upgrades to operating systems, hardware, etc.
Remain current on new transport protocols, products, and standards in support of VoIP systems development and equipment procurement.
Integrate IP telephony systems with enterprise LANs, WANs, wireless LANs, and other Internet-based services and protocols.
Provide leadership for implementing new VoIP products or services, as well as the technical resources required to manage them.
Collaborate with help desk to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications.
Assist with the installation planning and maintenance of network cabling, including MDF and IDF closets.
Perform telephony audits as necessary.
Train and mentor junior engineers and other members of the telecommunications department.
Monitor and identify capacity and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems.
Collaborate with network engineers or administrators to ensure that VoIP traffic does not interfere with or hinder network data traffic.
Conduct testing and development disaster recovery plans to detect faults, minimize malfunctions, and back up systems.
Knowledge & Experience Requirements:
3+ years experience in related field
Working technical knowledge of VoIP/IP telephony systems, software, and hardware.
Strong hands-on knowledge of the configuration and optimization of VoIP equipment.
Strong hands-on knowledge of SIP, H.323, TCP/IP protocols.
Strong understanding VoIP QoS issues and mitigation strategies.
Knowledge of cabling and wiring systems, design, and installation.
Ability to operate tools, components, peripherals, and testing accessories.
HS Diploma or equivalent required
Able to prioritize and execute tasks in a high-pressure environment.
Ability to read and interpret technical documents and procedure manuals.
Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities.
Strong understanding of the organization’s goals and objectives.
Ability to conduct research into IP telephony issues and products.
Strong customer service orientation.
Help desk experience.
Experience working in a team-oriented, collaborative environment.
The chosen candidate will be extremely reliable and have the ability to have control of a number of tasks/situations at one time.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other communications/computer components.
Occasional inspection of cables and wiring in floors and ceilings.
Lifting and transporting of moderately heavy objects, such as telephony equipment.
Desired or Nice to Have List:
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.