It’s easy to feel like you’re in a technological arms race in the sales industry of today. Each week, a new AI-powered tool claims to be able to write your emails, predict customer behavior, and automate your outreach. The message is clear: you need to master automation and algorithms if you want to succeed. However, we run the risk of overlooking the most effective sales tool we currently have in this haste for a digital future: the direct, human connection. Your smartphone, which is frequently regarded as the main entry point to this AI world, is also the most effective tool for establishing those sincere connections. AI is revolutionizing the way businesses operate and make decisions.
Key Takeaways
- Clear communication is essential for effective teamwork
- Active listening is crucial for understanding team members’ perspectives
- Setting clear goals and expectations helps to keep the team focused
- Regular feedback and open communication can help address any issues early on
- Celebrating achievements and milestones can boost team morale and motivation
Think of your phone as a digital Swiss Army knife for communication, rather than a portable PC. It has many straightforward, human-to-human tools that AI cannot match. Rather than rejecting technology, the objective is to use it purposefully, emphasizing its aspects that enhance rather than diminish your humanity. This is about using your phone to make sales in a way that is memorable, authentic, and, most importantly, personal.
Building a sales process that is based on understanding and trust rather than just data points and prioritizing connection over automation are key. Let’s look at seven ways to be more human—not more robotic—with the gadget you carry around and close more deals. A video message sticks out like a lighthouse in a sea of text-based correspondence.
It is an effective pattern interruptor. A prospect or client will immediately recognize you as a real person rather than just another name in their inbox when they see your face & hear your voice. Building rapport in a matter of seconds can be achieved by simply recording a brief, intimate video. Why Video Is Better Than Standard Text. Text is flat, whether it’s in a message or an email.
| Ways to Use Your Phone for Sales | Benefits |
|---|---|
| 1. Cold Calling | Directly connect with potential customers |
| 2. Email Outreach | Reach a wider audience with personalized messages |
| 3. Social Media Engagement | Build relationships and network with prospects |
| 4. Video Conferencing | Conduct virtual meetings and product demonstrations |
| 5. Text Messaging | Quickly communicate with leads and clients |
| 6. CRM Management | Update customer information and track interactions |
| 7. Sales Presentations | Deliver compelling pitches and proposals |
It lacks emotion, subtlety, and tone. It is up to the reader to interpret what you have said, and that interpretation is frequently wrong. A serious point can seem insignificant, a joke can go horribly wrong, or a warm sentiment can come across as corporate & cold. This issue is resolved by a video message. It conveys a vast amount of data that text cannot.
Your body language, tone of voice, and smile all add to the message. A personal video demonstrates that you created something specifically for them, taking the time & effort to do so. It’s a digital handshake that expresses, “I am specifically listening to you. Artificial intelligence-generated text cannot replicate this. The small imperfections, like the genuine smile or the momentary pause to collect your thoughts, are characteristics that demonstrate your genuineness rather than defects. A Straightforward “How-To” for a Successful Sales Film.
Neither costly equipment nor a professional studio are necessary. The camera on your smartphone is more than adequate. Personal value is more important than production value. Look for adequate lighting.
Just turn to face a window. Video clarity and ease of viewing are enhanced by natural light. A bright light source behind you should be avoided as it will make you appear silhouetted. Make it succinct & direct. Target between 30 & 60 seconds.
You aren’t making a motion picture. Start by clearly stating your goal. For instance, “Hello [Name], I wanted to send a brief video to follow up on our discussion. “,”. Don’t be yourself.
Avoid reading from a script. Speaking naturally is acceptable, even if you have a few bullet points in mind. In the same way that you would in person, smile and look directly into the camera. “Let me know what you think,” or “I’ll send that proposal over shortly,” are examples of clear calls to action that should be finished. “,”. When Video Messages Should Be Sent.
A personal video works well in a variety of circumstances. You can use it to thank a client after a meeting, introduce yourself to a new lead, clarify a complicated point in a proposal, or just to follow up & get in touch with a previous customer. It takes very little time but makes a big impression to send a client a video wishing them a happy birthday or congratulating them on a recent business accomplishment. You may be informed that in order to manage your clientele, you require an advanced, artificial intelligence (AI)-powered Customer Relationship Management (CRM) system. Even though those tools have their uses, you can use the built-in apps on your phone to create a surprisingly strong and incredibly customized CRM.
With this method, you maintain control and make sure the data you collect is derived from actual interactions rather than speculative machine learning.
There is more to the contacts app on your phone than just a list of names and numbers.
You can use it as a blank canvas to create a detailed client profile. Every entry has a “Notes” section in the majority of contact apps. Your goldmine is right here. Spend 30 seconds adding a few important details after each call or meeting.
Think outside of business when you’re taking notes. Personal information: The names of their spouse or kids, their favorite sports team, and their hobbies (such as golf, hiking, or vintage cars). Professional context: Name of direct supervisor or important coworker, major projects they are overseeing, and their biggest work challenges. Logistical preferences: Do they respond better to emails or texts?
Do they always take Fridays off? Do they prefer calls in the morning? It demonstrates that you pay attention when you bring up one of these minor details in a subsequent conversation, such as “How was that hiking trip you were planning?”. It shows that they are more than just a potential customer. A genuine automated system finds it difficult to match this degree of personalization. Using reminders and calendars to help you with sales.
AI-powered task managers are obsolete. The calendar and reminder apps on your phone are your trustworthy personal assistants. Using them proactively is crucial.
Make a future action item for yourself right away after every single client interaction. Make a reminder: “Send Jane Smith the link to the industry report.” Did you promise to send a link? Create a calendar event for two weeks from now called “Follow-up call with Jane Smith.” Did you agree to follow up in that time frame? To refresh your memory, include a brief synopsis of your most recent conversation in the event’s note. This straightforward rule guarantees that no chance is missed.
Despite being a manual system, its simplicity is what makes it so effective. By creating a follow-up procedure based on your own promises and discussions, you maintain direct contact with the sales cycle. The voice memo falls somewhere between the impersonality of a text message and the formality of a phone call.
Available on almost all smartphones, this feature is an excellent way to personalize brief communications. It lets you express emotion & tone in a manner that text cannot, without needing the same instant focus that a phone call does. Voice Notes: Their Psychology. You can connect with someone more deeply when you hear their voice than when you read what they have to say. A voice memo has a private, exclusive feel.
It seems as though you have left them a small, private podcast. Also, the sender finds it to be very convenient. Speaking far more quickly than typing, you can capture a thorough idea while walking or driving (safely, of course).
It is a low-pressure encounter for the recipient. It is similar to a text message in that they can listen to it whenever they want. The impact, however, is much bigger. Your message becomes more memorable and convincing when you communicate warmth when you say “thank you” or confidence when you explain a point.
A Nuanced and Follow-Up Tool. For circumstances where a little more nuance is needed than a text message can offer, voice memos are ideal. For instance, following a meeting, you could send a voice memo rather than a generic email with the following message: “Hey [Name], just wanted to say it was great talking with you.”. You made a really good point about supply chain logistics, and when you have a moment, I’d like to share an idea with you. “.”. Compared to a typed message, this seems far more natural and considerate. It’s also great for responding to brief inquiries that could be difficult to type.
A voice note that lasts 45 seconds can give a clear, succinct, & amiable explanation in place of a lengthy paragraph. There are more uses for your phone’s camera than just snapping photos of your family vacations or lunch. It can be a surprisingly innovative & successful sales tool.
By utilizing your camera to record and distribute pertinent information, you demonstrate to your clients that you are interested in them and involved in their lives. Contextualization for Your Client. Consider your camera a tool for connection and observation. Take a picture and email it to your client with a brief note that reads, “I saw this and thought of you,” if you’re at a conference and you see a presentation slide that has a statistic that would be ideal for their project. If you see an article about their industry in a physical magazine or newspaper, take a clear photo of it and send it to them via text.
This straightforward action achieves multiple goals. It offers benefits beyond your goods or services. It demonstrates your awareness of their difficulties even when you are not making sales to them.
Also, it establishes a non-transactional reason to communicate, which is the cornerstone of any successful business partnership. It basically means, “I’m always looking for things that can help you, & we’re on the same team.”. “,”. The most basic features of your phone, like making calls, sending texts, and accessing information, should not be overlooked.
Using these fundamental tools with intention and purpose can help you stand out in an era of automation. The Text Message Strategy. Texting isn’t limited to friends and family.
If you do it right, it can be a courteous and productive method of communicating with clients. It’s perfect for short, informal check-ins or for expedited logistics (“I’m five minutes late for our call”). A straightforward message such as “Hello [Name], I noticed that your business was mentioned in the news today. “Congratulations!” is an excellent way to establish a rapport.
It requires no response, takes ten seconds, and demonstrates your attention to detail. The secret is to respect it as a more intimate channel of communication and use it sparingly while maintaining a professional demeanor. The phone call was rediscoverable.
An actual phone call has become a powerful tool in a world where inboxes are overflowing. Picking up the phone is the quickest way to have a genuine conversation, address complicated issues, and establish rapport. Many salespeople hide behind emails.
The purpose of a phone call is not a cold pitch. It’s used for high-value exchanges, like going over a proposal’s specifics, addressing a customer support concern, or having a last discussion before sealing a deal. Prepare yourself before you call. Establish a clear goal for the discussion. Above all, however, pay attention.
A phone conversation is reciprocal. Take advantage of it to learn more about your client’s needs & to ask questions. Real-time listening, empathy, & response are human superpowers that no AI can ever fully replicate.
The skill of actively listening to others. With apps like LinkedIn, your phone offers a glimpse into the work lives of your clients. This is not about data scraping with AI.
This is about you, the human, pausing for a few minutes to observe the situation. If your client shared an article they thought was interesting, received a promotion, or their company won an award, these are all excellent, non-salesy reasons to send them a brief text, email, or personal video to congratulate them or offer a comment on what they shared. According to this guide, active listening keeps you current and demonstrates a degree of genuine concern that fosters enduring loyalty. Phones are bridges. You are at one extreme, with your knowledge, compassion, & character.
Your client is on the other end, with their objectives, difficulties, and needs. You have the biggest advantage when you cross that bridge yourself, shake hands, and engage in genuine conversation, even though AI aims to automate the traffic. You can use these easy, human-centered techniques to turn your phone from a distraction into your most useful tool for fostering connections and increasing revenue.
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If you’re looking to enhance your sales skills beyond just using your phone, you may want to consider reading about the role of a Senior Vice President of Compliance. This article discusses the importance of compliance in sales and how having a strong understanding of regulations can benefit your sales strategy. Understanding compliance can help you build trust with clients and ensure that your sales practices are ethical and legal.
FAQs
What are some ways to use your phone for sales?
Some ways to use your phone for sales include making calls to potential clients, sending personalized text messages, using social media to connect with prospects, and using sales apps to track leads and manage customer relationships.
How can I use my phone to follow up with leads?
You can use your phone to follow up with leads by setting reminders to call or email them, sending personalized follow-up messages, and using sales automation tools to schedule follow-up tasks.
Can I use my phone to conduct virtual sales meetings?
Yes, you can use your phone to conduct virtual sales meetings through video conferencing apps like Zoom, Microsoft Teams, or Google Meet. These apps allow you to have face-to-face meetings with prospects and clients from anywhere.
Is it possible to use my phone for sales presentations?
Yes, you can use your phone for sales presentations by creating and storing presentation materials on your phone, using presentation apps like PowerPoint or Keynote, and sharing your screen during virtual meetings.
How can I use my phone to manage customer relationships?
You can use your phone to manage customer relationships by using customer relationship management (CRM) apps, keeping detailed notes on client interactions, and setting reminders to follow up with clients.
Can I use my phone to track sales performance and metrics?
Yes, you can use your phone to track sales performance and metrics by using sales tracking apps, accessing sales dashboards through mobile browsers, and setting up notifications for important sales milestones.
Are there any legal or ethical considerations when using my phone for sales?
When using your phone for sales, it’s important to comply with laws and regulations related to data privacy, telemarketing, and electronic communications. Additionally, it’s important to respect prospects’ and clients’ preferences regarding communication methods and frequency.
