Our client in Irving, TX Is looking for an Billing Clerk. The selected candidate will have the following skill set:
The basic function of the Billing Clerk is to invoice service work orders for a designated set of customers, scanning, audit, and mail out.
This position reports to the Billing Team Lead and has daily production requirements.
Billing service work orders according to the customer requirements and the service contract
Auditing your work to ensure that all costs are accounted for and billed to the customer
Learning the customer’s service contract rules and guidelines
Escalating work orders with billing issues to the Team Lead’s attention
Principal Accountabilities:
Develop a thorough understanding of the billing system and the entire revenue cycle from order entry to cash applications
Prepare MS Excel-based, PDF and electronic upload specialized invoices for an assigned portfolio of National Account customers and perform a cursory review of the invoices to ensure that the amount and time period billed is accurate Deliver invoices via email, US mail or by logging into customer’s websites and entering / uploading
Restructure and maintain National Account billing accounts as needed to meet customer expectations, including but not limited to, combining and uncombining invoices, changing billing cycles / frequency, rate reductions / standardization, address updates, etc.
Run and review RM reports at month-end on all account customer portfolio to proactively identify and correct any billing issues prior to the monthly bill run.
Evaluate requests received for specialized billing and determine the most efficient means of execution and the related resources necessary to accommodate the request
Work cooperatively with the National Account Managers, Project Managers, Order Entry Team and Accounts Receivable Representatives to ensure that customer invoices are accurate and complete and delivered to the customer in a timely manner to help facilitate payment
Research and resolve all billing related inquiries / issues received from branch offices and provide process / procedure guidance as needed
Provide timely responses to all customer inquiries and provide excellent customer service under all circumstances
Ensure that all processes / procedures are fully documented and illustrated for audit and training purposes
Maintain an accurate and complete paper and electronic filing system Process ‘special billing’ requests received from field office personnel Provide guidance and assistance to field personnel on billing related inquiries and procedures
Education and Requirements
Associates Degree in Accounting or Finance and 3+ years work experience in an Accounting or Finance role is required
Previous experience in a billing role is strongly preferred
Team player with a positive, professional attitude
Ability to meet deadlines and maintain poise under pressure
Excellent organization skills and attention to detail Ability to interact with all levels of management Excellent written and verbal communication skills Analytical mindset
Proficient in Microsoft Excel & Word
Overtime at month-end is required to ensure all account billing changes are made prior to the following month’s bill run
Please visit us on the web at http://www.frontlinesourcegroup.com
INTERESTED? CLICK HERE TO APPLY!
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.