Frontline Source Group  – temporary staffing and direct hire firm – is looking for a Contract Medical Operations Manager for our Houston, TX client area for a contract opportunity.

Position Summary:
This position is responsible for the overall operations of collection areas including call center functions, bad debt third party collections, The Billing and Collections Unit, Legal Recovery Unit, Insurance Recovery Unit, and the Support Unit handling billing and verification functions.

Medical Operations Manager Job Responsibilities:
Manage day to day collection and recovery operations
Supervision of staff including monitoring work activities
Set up of call center management and call center functions
Daily oversight and management of a full service medical billing unit including training and performance reporting
Ensure compliance and resolution of aged/outstanding receivables
Manage external vendors associated with self pay, legal, and insurance recoveries
Identify, develop, and implement services needed to support the call center business objectives
Develop and maintain financial objectives
Maintain month-end close procedures, reports, and reconciliations associated with Billing Unit
Direct all training, monitoring, and performance management
Manage schedules

Medical Operations Manager Job Requirements:
6+ years of supervisory/managerial experience
Healthcare collection experience
Systems experience with CUBS (Columbia Ultimate), Meditech, Affinity, Aspect Dialer –  any of these systems would be a plus. Must have solid knowledge of Excel, Word and Powerpoint
Call Center Management experience necessary
Excellent communication skills – bilingual a plus
Versed in FDCPA (Fair Debt Collection Practices Act) and Federal/State Regulations regarding communication, billing and collection services/protocols
Strong customer service skills – ability to effectively communicate and address patient issues in an effective manner
Strong analytical skills – ability to resolve issues at the root and implement process improvement
Ability to educate collection staff on effective collection protocols and achievement of collection goals.

Please visit us on the web at http://www.frontlinesourcegroup.com

INTERESTED? CLICK HERE TO APPLY!

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States.