Our Webster, TX client is in need of a Contract to possible hire Customer Service Representative.
Summary:
The Customer Service Representative is responsible for representing the company’s best interests in providing for the product, service, communications and logistics needs of customers while supporting day-to-day and long term organizational needs
Job Description:
The position will plan, organize, follow-up, and report on the processing of customer orders, credits, RMA’s and Quotes. Position will also participate in various project efforts, plan and execute sound, logical, and achievable Customer Service strategies and long-term service programs, and identify and resolve recurring customer problems.
Job Requirements & Required Skills:
High school diploma of GED
One to three years of customer service experience required. Prior experience in a manufacturing environment preferred.
Good understanding of manufacturing process, inventory control procedures, and freight and logistics processes.
Strong analytical skills with demonstrated ability to use
Strong attention to detail.
Advanced computer skills including use of Microsoft Office
Ability to work effectively individually or as part of a team treating all team members with mutual respect.
Ability to deliver excellent customer service to both internal and external customers.
Good knowledge of office procedures and general office equipment.
Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment.
Ability to handle confidential and sensitive information.
MAS 90 or Filemaker Pro Experience would be an added benefit
Above average typing skills 40+ words per minute.
Please visit us on the web at www.frontlinesourcegroup.com
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Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.