Our Houston TX client, located in the Galleria area, is in need of an Operations Manager.
Duties:
Job duties may include, but not be limited to:
Coordinating the efforts of 2 to 6 existing agents
Focus the group on continuous improvements
Coaching team to achieve goals
Maintain relationships with clients
Act as the primary contact for coworkers in Angola related to the flight
Keep activities in Houston in sync with activities in Angolan office
Assist with departures and arrivals at Houston Intercontinental Airport
Interfacing face to face with customers
Act as emergency contact for the Houston departures
Assist with developing business ideas for the office
Track some administrative functions for the office
Learn and serve as backup to several other functions in the office like running cc charges, invoicing, pulling requested reports
Frequent interactions with international customers and co-workers.
Ensure the smooth operations of flights, focus on constant communications, and make sure all agents have what they need to do their jobs.
Requirements:
College Diploma, MBA Highly preferred
Team and detail oriented
Organized with administrative and clerical skills
Familiar with all MS Office products
Comfortable working with foreign clients and co-workers
Patient and sensitive to cultural differences and perceptions
Able to pass 10 year background investigation
Willing to travel to Angola, Africa as needed
Able to learn Portuguese if you are not already fluent
Comfortable working with computers daily
Preferred skills include:
Fluent in the Portuguese language big plus
MBA degree
Knowledge of and/or experience in Africa, especially Gulf of Guinea
Benefits:
Medical benefits available
Occasional after hour functions
Potential education and training in travel industry
Please visit us on the web at www.frontlinesourcegroup.com
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Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, Tennessee, and Arizona, with locations in: Austin, Dallas, Fort Worth, Plano, Houston Galleria, West Houston, Sugar Land, The Woodlands, Nashville, and Phoenix.
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.