Our Frisco, TX client is seeking an energetic and driven Client Care Professional to join their team on a contract to possible hire basis.
Job Responsibilities:
Provide exceptional customer service through positive interactions and industry knowledge with each and every customer
Answer inbound calls
Make outbound calls – follow up with customers
Process requests
Handle and research inquiries
Prepare correspondence
Requirements:
At least 2 years of client relations experience
Excellent customer service skills
Must have a sense of urgency while handling calls, but also show compassion and empathy
Strong oral and written communications are a must
Professioanl phone ettiquette
Proficient in MS Office programs (Word, Excel and Outlook)
Industry knowledge is a plus
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.