Our Galleria, TX client is looking for a contract to potential hire customer service representative.
Take and process orders for customers
Respond to a large volume of emails
Provide product information to customers, vendors, and clients
Draft letters as necessary
Handle Return Merchandise Authorization (RMA)
Organize follow up calls and emails as necessary
Create spreadsheets to track returns
Assist with sales calls, orders, and support sales team in various projects
Create and send email templates when necessary
Manage product and equipment exchanges and returns
1-3 years of customer service experience
Advanced proficiency in Excel, Outlook, Word
Excellent communication skills
Proficiency in Adobe highly preferred
High organizational skills
Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.