Intake Specialist – Frisco Texas

Our Frisco, TX client is seeking an Intake Specialist on a contract to possible hire basis. 

Job Responsibilities:
Answer incoming calls and act as first point of contact for department
Direct or assist calls appropriately
Communicate status updates to various departments
Compile and Enter variety of both client and patient information into database
Scan documents appropriately into Document Management module
Verify complete patient data received from DDS/DMD to conduct verification of benefits (VOB)
Verify and input patient medical insurance card(s) information front and back
Prepare patient demographics on the Benefits Verification form
Contact insurance company, verify patient benefits, document findings
Compile Reimbursement Estimates
Update and maintain Excel Spreadsheet with patient benefits – forward to appropriate client
Other duties assigned

At least 2 years of experience Customer Service role
Ability to manage multiple projects and/or tasks simultaneously
Strong data entry skills REQUIRED
Excellent attention to detail, accuracy, dependability and interpersonal skills
Strong written and verbal communication skills
Proficient in Microsoft Office, including Outlook, PowerPoint, Excel & Word
Willingness to work in a fast paced team environment

Please visit us on the web at


Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States and Canada.

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