Our Northwest Houston, TX client is seeking a contract to possible hire IT Administrator.
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Essential Duties and Responsibilities
Provide support to the end-users and ensuring delivery of consistent quality service across the organization. Assist the users with the efficient and effective use of desktop applications and systems.
- Help Desk support of the problem resolution process and assist with the continuous improvement of support methods for on-site and remote employees to ensure uniform levels of technical support across the distributed organization.
- Support of Active Directory as well as setup and administration of user accounts for all internal services (e-mail, dial-in, corporate intranet, etc.)
- Point of contact for questions regarding technology including PCs, printers, copy machines, faxes machines, audio/visual equipment, etc.
- Ensure that end-users are notified of new techniques, time saving tools and other tips or information that will help them to be more efficient.
- Staff training and delivery of clear and concise support documentation.
- Test new software for compatibility with the desktop and supported standard configurations.
- Ensure incident reporting of significant and recurring problems in order to track the corrective action process for these issues.
- Maintain standard configurations for the desktop /server environment.
- Procurement, setup and configuration and disposal of equipment for all new employees serviced out of this location and remote locations.
Experience
2-5 years of experience in a similar role.
Proven skills supporting a distributed and mobile environment.
Technically competent in the following areas: MS Windows, MS Exchange, Microsoft Office and Cisco VPN.
Capable of handling a challenging, real-time environment.
Excellent communication, interpersonal and team building skills.
Please visit us on the web at www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, Tennessee, and Arizona, with locations in: Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land, The Woodlands, Nashville, and Phoenix.
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.