Our client in Addison, TX is looking for an Operations Assistant for a contract to possible hire opportunity. The selected candidate will have the following skill set:
Review orders for CardAct, Bancorp, Visa and CardLab compliance
Perform investigation on possible fraud orders held for review on GCL, ICL and Buxx
-Includes internet searches, reviewing admin analysis and calling and/or emailing customers to confirm identify and order legitimacy
HS Diploma and/or GED Equivalent
At least 3 years customer service background
Experience in card services preferred
Strong computer/internet knowledge
Strong knowledge of Excel
Customer Service background
Knowledge of credit/debit card, prepaid, or gift card knowledge a big plus
Ability to multi-task, ability to think outside the box, troubleshoot and solve problems
Detailed oriented and organized
Ability to type at a minimum of 45+ wpm
Team Player with a positive attitude
Ability to be aggressive “when necessary”
Ability to communicate written (formatting) and orally
Adapts to frequent changes with the ability to pick up with the change and move forward correctly
Ability to use tools provided to do their job with minimal direction, guidance or supervision
8:30-5:30 M-F with 1 hour for lunch
In order to speed up the interview process, we invite you to create a video profile for immediate review. “Video Resume” This tool is cutting the number of interviews it takes to get to the offer, so we welcome you to take advantage of this wonderful tool.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.