Our Austin, TX based client is looking for a Process Designer on a contract to hire possible basis:
Duties include, but are not limited to:
Ensure processes, communications, and alerts are consistent with established standards and provided according to deadlines
Maintain revision history and document structure according to established process
Respond to requests for change and set clear expectations for completion
Manage request queue and complete requests with limited supervision
Update existing documentation for changes to related business processes, energy market rules, product offerings/rates, and marketing promotions.
Create new process documentation as needed and incorporate into existing process set to improve operations
Support Project Manager as requested
Qualifications:
Minimum 2 years writing training or process documentation
Minimum 2 years customer service experience
Knowledge of Siebel software
Self-starter capable of constantly learning new information
Consistent, organized, efficient and accurate
Please visit us on the web at www.frontlinesourcegroup.com
INTERESTED? CLICK HERE TO APPLY!
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.