Our client in Austin, TX is looking for a Call Center Account Representative. The selected candidate will have the following skill set:
Interact with network members (banking professionals) to provide and process information in response to inquiries, concerns and requests during pre and post broadcast activities.
Perform outbound telemarketing calls using a provided script
Maintain data integrity, document and track all calls made during call
Save all marketing documentation to the shared drive at end of each day
Answer inbound telephone calls in regards to client company programs according to guidelines and regulations
Document call details, and update call progress daily, create report as necessary
Register participants on-line through registration portal
Recognize, track, document and alert manager of trends in outbound and inbound calls
Knowledgeable and proficient in Microsoft Office Suites (Excel, Word and Outlook)
Two years of call center experience
Outgoing and assertive personality
Must be dependable
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston Galleria, Lewisville, West Houston, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), and Arizona (Phoenix and Scottsdale).
Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements. We work with clients and candidates in all areas of the United States and Canada.