Our North Dallas, TX client is seeking an Customer Service/Inside Sales representative on a contract to possible hire basis.

Duties:

  • Communicate and liaise verbally and in writing between Outside Sales Reps, Customers and Inquirers, interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Receive all Purchase orders, review for accuracy and forward to manufacturers as necessary.  Acknowledge order to customer – including but not limited to estimated ship date, shipment tracking, submittal and approved drawings – update Project and Purchase Order reports accordingly.
  • Perform reception duties in an efficient, professional and courteous manner.
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Manage, organize, and update relevant data using database applications and spreadsheets.
  • Cross train with Inside Sales Manager – must be capable of performing all Inside Sales responsibilities.  Continuously cross train as new inside sales staff and inside sales functions are implemented.
  • Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.

Requirements:

  • Ability to manage multiple projects and/or tasks simultaneously
  • Excellent attention to detail, accuracy, dependability and interpersonal skills
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office, including Outlook, PowerPoint, Excel & Word
  • Willingness to work in a fast paced team environment
  • Not afraid to make outbound calls

Please visit us on the web at www.frontlinesourcegroup.com

INTERESTED? CLICK HERE TO APPLY!

Equal Opportunity Employer, M/F/V/D.  Candidates must have authorization to work in the U.S.  Clients will not sponsor visas.

Frontline Source Group™ is one of the fastest growing Information Technology, Accounting, Legal, Human Resources, Administrative, and Clerical staffing and direct hire firms with offices throughout Texas, Tennessee, and Arizona, with locations in: Austin, Dallas, Fort Worth, Plano, Houston, Sugar Land, The Woodlands, Nashville, and Phoenix.

Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements.  We work with clients and candidates in all areas of the United States and Canada.